Man installing AV gear in a home

Request Support

We’re here to help

How It Works

If you’re experiencing an issue with your system or need assistance from our service team, please submit the form below. We review each request promptly, diagnose remotely when possible, and follow up with clear next steps. Our goal is to make support simple, direct, and dependable.

Submit Your Request

Tell us what’s happening and share any helpful details or photos.

Remote Diagnosis

Our team reviews the issue and resolves it remotely whenever possible.

On-Site Support if Needed

If a visit is required, we schedule a time that works for you.

Contacts & Resources

Regional Service Contacts

If you prefer to call directly, you’re welcome to reach our local service teams:

Greenville
(864) 271 4276

Mills River / Asheville
(828) 419 8000

Bluffton
(843) 405 9259

Technician helping a female